Delivery Information

We provide FREE DELIVERY on all UK Mainland orders over £50 this will be applied automatically to shopping cart when you enter your postcode and estimate shipping charges. We aim to dispatch orders received with cleared payment until 3:00PM same day*. Delivery prices for standard delivery starts at £1.50 for Royal Mail 1st class based on item weight and size. Standard mainland UK delivery for heavier items averages between £4.50 and £6.95 including VAT. Some Postcodes e.g. Northern Ireland, Highlands, Isle of Man, Channel Islands, Isle of Wight and Scilly attract higher premiums and if an upgrade for express delivery is available it will be offered at checkout. Postcodes subject to delivery surcharge include AB, DD, FK, HS, IV, KA, KW, KY, PA, PH, ZE, BT If you reside in any of these locations please contact us prior to your order for a competitive shipping quotation.

Delivery charges are calculated at the checkout according to the weight and size of items purchased. For multiple purchases, the delivery charge will be equal to the highest single delivery cost among the items in your shopping basket. For example, purchase a pair of brake discs with a delivery cost of £6.95 together with a set of pads with a delivery cost of £5.50, and the total delivery cost for your order will be just £6.95.

Most small items will be dispatched via Royal Mail and larger items will be dispatched via DHL. In all cases a signature will be required on delivery. Please check that your order has arrived complete and in good condition before signing.

Autovaux uses DHL for our next working day courier service. 95% of deliveries arrive on time. However in circumstances, for example inclement weather and busy periods like Christmas can prevent this happening, you will be supplied with a tracking number for all orders placed online. This next working day service does not include any compensation if deliveries are late due to the courier.

Deliveries outside the UK are calculated on an actual weight basis. However sometimes large but lightweight items have a larger volumetric weight and we will have to charge extra for delivery of these items. In the unusual event that this happens you will be contacted before any further payments are taken. For overseas our preferred couriers are UPS and DPD however, sometimes other couriers are used if there is a cost or service issue.

Please feel free to contact us if you have any further questions regarding deliveries and we will be happy to help.

Express Delivery Restrictions: We aim to process all orders placed before 3PM (Mon-Fri) on the same day for next working day delivery. Orders placed after 3PM on Thursday will be processed on Friday for delivery on following working day (Monday, excluding bank holidays), orders placed on Friday before 3PM for next day delivery will be delivered on following working day (Monday, excluding bank holidays) and orders placed on Friday after 3PM for next day delivery are processed following working day (Monday) for delivery on Tuesday.

*There are no courier collections on Weekends and Bank Holidays, orders placed on these days are processed on following working day.